Privacy Policy
How we collect, use and protect your personal data.
Last updated: June 2026
This policy explains how Andrew Baillie Solicitors (“we”, “us”, “our”) collects and uses your personal data when you use this website, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Andrew Baillie Solicitors is a law firm based at 103 High Street, Kinross, KY13 8AQ, with a further office at Scotia House, Eastfield Business Park, Newark Road South, Glenrothes, KY7 4NS. For any privacy query you can contact us at [email protected] or on 01577 861 000.
What information we collect
When you submit our contact form we collect the details you choose to provide:
- Your name
- Your email address
- Your telephone number
- Any information you include in your message
We also collect limited technical and usage data automatically (such as your IP address and how you use the site) where you have consented to analytics cookies — see “Cookies and analytics” below.
How we use your information
We use the information you provide to:
- Respond to your enquiry and provide the legal advice or services you ask about;
- Contact you about your enquiry by email or telephone;
- Keep records of our correspondence with you;
- Protect the website and our forms from spam and abuse.
Our lawful basis
We process your enquiry data on the basis of our legitimate interests (to respond to and manage enquiries) and, where you are or become a client, to take steps to enter into and perform a contract with you. Analytics data is processed on the basis of your consent.
How your message is sent
Contact-form submissions are delivered to us by email using Mailgun, a third-party email delivery service, which processes the data solely to transmit your message to us.
Spam protection (reCAPTCHA)
This site is protected by Google reCAPTCHA to tell humans and automated spam apart. reCAPTCHA collects hardware and software information (such as device and application data) and sends it to Google for analysis. Its use is subject to the Google Privacy Policy and Terms of Service. We rely on our legitimate interest in protecting the website and our inbox from abuse.
Cookies and analytics
We use Google Tag Manager to manage analytics tags, including Google Analytics, which help us understand how visitors use the site so we can improve it. These analytics cookies are only set where you have given consent, and the data is aggregated. You can withdraw consent or block cookies at any time through your browser settings.
How long we keep your data
We keep enquiry data for only as long as necessary to deal with your enquiry and to meet our legal and regulatory obligations as a firm of solicitors, after which it is securely deleted or anonymised.
Sharing your information
We do not sell your data. We only share it with trusted service providers who help us run the website and our practice (such as our email provider), and where we are required to do so by law or our professional/regulatory obligations.
Your rights
Under UK data protection law you have the right to access, correct, erase, restrict or object to our processing of your personal data, and the right to data portability. To exercise any of these rights, contact us using the details above. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.